Upload to Auto Processor
This is the place where documents (PDF, OXPS or Postscript), data files (CSV, XLSX, ODS or JSON) and ZIP archives (containing PDFs) can be submitted to Bing for processing.
Although most documents run automatically through our system without any prior set up, we recommend that you talk to us first about your templates and identify whether any configuration is required. Additionally if data files are to be submitted, a schema will be required to ensure data is handled correctly.
Select Upload Documents > Upload To Auto Processor. The initial upload screen appears. See figure 1.1
To upload files simply drag and drop them into the Drop Zone area, or use the Browse button.
Figure 1.2 shows Letters.pdf containing several addressed letters and Attachment.pdf which should accompany each letter. In this case Attachment.pdf should be checked as an attachment. The attachment is then applied to the end of each and every letter.
Note that the Reset button can be pressed at any point. This will remove all files and any data selections so you can start again.
In figure 1.3 above a data file is present so all documents are automatically marked as attachments.
When all files have been uploaded and attachments selected, click Next.
Reordering and Data Options
Attachment documents may be reordered by dragging and dropping, or using the arrow buttons.
Attachments always follow letters unless re-ordered.
Document Type (if enabled) defines what data can be extracted, and from where in your document i.e. address zone location. Document Type is a list of available data extraction rules.
Document Profile (if enabled) contains predetermined mailing options such as colour model, simplex or duplex, and the application of a fixed back page.
Email address - is used for email confirmation acknowledgements.
Department - can be used for billing breakdown. Entered either as a freeform entry, or in a pre-configured department list.
Purchase Order - if separate invoices are required.
Colour Model - select from the various options available for both letters and attachments.
Hold For Preview - check to hold Mailings for your review. If selected, customers must release the mailing from within the portal. Where timed or volume consolidation is used talk to customer service about the best time to review and release your mail.
Double Sided - enforces duplex printing when selected.
Send Confirmation email when your mail is successfully received. Additionally an address list from the mailing may be requested with this email. Contact Bing Customer Service if this is required.
Delivery Type (Regular or Priority mail) - if not selected, your account default will be used.
Click Next to proceed and review.
Review and Submit
From the review screen you can see the document order and data options that have been selected. To change them go Back. When ready click Submit. A Confirmation screen will appear containing a Mailing ID. This is shown along with your account's most recent uploads, and their status, which is refreshed every few seconds. See figure 1.5 below.
The Mailing ID is a link. Clicking on it will switch to the Mailing Search screen and give a detailed view of your mailing.
As with the Mailroom application, particular attention should be paid to extracted addresses and document length to verify letter separation and address extraction results are as expected.
Upload to Customer Service
This option is used to upload files for Bing Customer Service to act upon (e.g. a company logo or document to test for address extraction). Click the Select Files button to select your document or file. Click Open to select, and then Upload. Once the upload is confirmed please advise Bing Customer Service as upload is not monitored.
The SMS screen can be used to send both adhoc SMS to a few recipients, or a personalised campaign to all records in a database. Input is broken into 3 components.
The Destinations section allows manual input of mobile numbers, or upload af a recipient file.
If a data file is uploaded (Click "Recipients file"), a data column display, and options to select the data column containing mobile number appear (in the example below, this is the field "sms"). If a header record is present in the data, check "First Row are Headings". The header record is not used, and the column heading appears for selection in Recipient Column.
Note: the file can be removed using
A hyperlink to a hosted PDF document can be instered in the SMS message. The PDF must first be uploaded using the Linked Document option.
Note: files can be removed using
The SMS Message text is entered in the Template section. Character count displays below the Message window.
Note: Exceeding 160 characters will send one message but incur an additional SMS message charge.
Name: Optional, but required for re-use (see Save). If already created, the template is selected from the drop-down.
Subject: Optional. Used for email only (email address is a valid Recipient option).
Replies To: SMS repies can be directed to a specific a mobile number or to Bing. Additional charges apply. If replies are directed to Bing, this is reported via on demand reporting - see the Reporting section.
Sender Label: appears as a transmission name in the recipients SMS message.
If a data file is used, all fields are also available for insertion in the message body (Insert Data Field drop-down) for personalisation.
Note: if a linked document exists, an additional field 'hyperlink' will be available for selection.
Note: Place the cursor in the position the variable is to appear before selecting. Once a data field is inserted it appears in brackets.
Note: Variables (including brackets) may be moved, copied and pasted.
Character count does not allow for variable length.
Clicking Advanced reveals additional reporting and process options.
Profile: additional production options. Do not use uless instructed by Bing Customer Service
Email address: to identify sender or send email acknowledgement of receipt
Subject/Title: set for historical identification of the campaign
Department List/Department Entry: Used for camapign cost allocation
Puchase Order: manually entered if applicabe.
Once created a template can be Saved for re-use (click Save). Once a template is saved, the additional action buttons Delete and Save As will appear.