EasyPost Mailroom can be set up in 2 different configurations referred to as "Stand-alone" and "Spooler-based".

Stand-alone is a standard EasyPost Mailroom installation and is a fully self-contained EasyPost solution that enables you to print, process and upload your letters to Bing. The Stand-alone version is easy to install and works "out-of-the-box" once your account has been activated.

Spooler-based is more appropriate for customers with a large number of workstations wishing to consolidate their Mailroom internet traffic through the EasyPost Spooler. This setup requires the additional deployment of an EasyPost Spooler. The Spooler-based EasyPost Mailroom can be extensively configured to support unique enterprise level requirements. Refer to the Spooler Installation Guide for further information. 


The EasyPost Mailroom installation process will install three components onto your computer:

  • EasyPost Printer Driver - Allows you to print to the EasyPost Mailroom from any application.
  • EasyPost Mailroom -  Software that lets you prepare your mailings for submission to Bing.
  • EasyPost Database Service - Stores and maintains your mailings and documents printed to the Mailroom printer driver.

Download the EasyPost Mailroom installation files from the downloads page.

1. Unzip the files and run "EasyPost Mailroom_x64.msi" or "EasyPost Mailroom.msi" depending upon your system architecture.

2. The Setup Installation Wizard will be displayed, click Next.

3. After agreeing to the License Agreement, you will be asked to choose a destination folder where the EasyPost Mailroom will be installed on your machine. To select an alternative destination to the default folder displayed, click Browse. To select the folder displayed click Next.

4. Select Complete if you wish to install the product in its standard configuration (recommended), and click Next.

5. When the installation has completed successfully click Finish to exit the wizard.

Custom Installation

To customise your installation and install specific features, choose Custom instead of Complete when navigating the install wizard.

Figure 1.1 shows the features that can be selected for install when choosing custom.

Fig 1.1

  • EasyPost Mailroom - Desktop application.
    • EasyPost Mailroom Configuration Tool - change configuration settings.
    • Popup EasyPost Mailroom - opens mailroom application after printing.
    • EasyPost Mailroom Database Tool - database management tool.
  • EasyPost Virtual Printer - captures print data to the mailroom for processing.
  • EasyPost Mailroom Database Service - stores and manages content.
  • EasyPost Live Help - Live help remote support utility.

Custom installations can also be performed using silent msi based installations. See Silent Installation.


Minor upgrades from versions 5.x forwards do not require database migration.  Existing EasyPost Mailroom 5 clients can be upgraded in-place and can co-exist with other version 5 Mailroom databases and clients. 

Version 4.x Mailrooms can be upgraded but it is recommended only for simple "Stand-alone" configurations with local databases. Mailrooms accessing  databases not located on the local machine, or where an EasyPost Spooler is used, should consult Bing Customer Service to plan the best migration path.

Note that databases can be migrated and even consolidated after upgrade using the dbtool installed with each Mailroom. Full documentation on dbtool is available here.

1. Follow the installation steps detailed above in installation, acknowledging the additional upgrade screen in the wizard.

2. When the Mailroom client has been successfully upgraded you can migrate your legacy version 4.x databases by selecting the Migrate legacy databases checkbox and clicking Finish. Version 5 upgrades can ignore this step and just click Finish.
Migrate Legacy databases checkbox calls dbtool to perform a database migration.  Dbtool uses the Mailroom epclient.ini configuration to locate databases using the basepath field.

3. Once databases have been migrated the cmd line window asks whether to remove the legacy migrated databases. Type y to delete, or n to keep all files and folders. The cmd line window will close after 15 seconds.  Dbtool creates a log of the actions performed in C:\ProgramData\EasyPost\Temp\DBTool.log

With the Mailroom upgrade completed you should verify your document history from within the Mail Items Summary screen.  

Silent Installation

EasyPost Mailroom can also be installed silently through the cmd line or AD using group policy.

To install the EasyPost Mailroom to a default location:

msiexec /i "EasyPost Mailroom.msi" /qn MSIRMSHUTDOWN=2

To install the EasyPost Mailroom to a User specified location:

msiexec /i "EasyPost Mailroom.msi" /qn INSTALLDIR=C:\UserSpecifiedLocation MSIRMSHUTDOWN=2

To install EasyPost Mailroom features

msiexec /i "EasyPost Mailroom.msi" /qn /ADDDEFAULT = {Features} MSIRMSHUTDOWN=2

To uninstall the EasyPost Mailroom WITHOUT removing the database

msiexec /x {product_code} /qn DELETE_ALL_DATA=0

To uninstall the EasyPost Mailroom and REMOVE the database

msiexec /x {product_code} /qn DELETE_ALL_DATA=1

Product Codes and Features

Version 5 Features:
MSIExec Feature  Custom Installation Feature Description
Mailroom EasyPost Mailroom Desktop application
MailroomConfig EasyPost Mailroom Configuration Tool  Change configuration settings
Popup_Mailroom Popup EasyPost Mailroom Opens mailroom application after printing
DBTool EasyPost Mailroom Database Tool Database management tool
Virtual_Driver EasyPost Mailroom Printer Captures print data to the mailroom for processing 
DBServer EasyPost Mailroom Database Service Stores and manages content
LiveHelp EasyPost Live Help Live help remote support utility


Version 5 Product Codes:





















Additional Information

Application Folders

"..\Program Files\EasyPost\Mailroom" is used as the default installation directory for the EasyPost Mailroom application files. The EasyPost Mailroom creates a database for each user (based on their login name) in "%programdata%\EasyPost\db" folder. 

Watch Mode

When the EasyPost Mailroom is installed, a shortcut is added to the "startup" folder. This shortcut will start a copy of the EasyPost Mailroom in watch mode each time a user logs on. If the user has not yet used the EasyPost Mailroom (no local database has been created), the EasyPost Mailroom will immediately exit. If the user has used the EasyPost Mailroom (a database exists), the EasyPost Mailroom will display an icon in the system tray and will remain active in the background.

While running in watch mode, the EasyPost Mailroom will check the age of the mailings in the database periodically (every two hours by default). If one or more mailings are identified that have aged beyond the defined limits, the EasyPost Mailroom will automatically attempt to refresh the status of mailings in the database. If one or more mailings have aged beyond the defined limits, a warning will be displayed as a tooltip balloon.

To activate the EasyPost Mailroom from the watch mode icon, you may either left click on the icon or right click and select "Open" from the watch mode menu. To close the EasyPost Mailroom watch mode, you may right click on the icon and select "Exit".

Note: Closing watch mode will stop automatic Status Updates until the user re-opens the Mailroom. Thus, you will not receive any automatic status update or Lodgement failure notices until you re-open the Mailroom. It is recommended you do not exit watch mode, unless altering configuration.

As long as the icon appears in the system tray, an instance of the EasyPost Mailroom is running.