v6.7.2 (Current)

  1. Feature: New Help and Logs menu items. Users can enable tracing for clients and services, and send logs to support.
  2. Feature: Mouse wheeling to next/previous page in Mailroom page view.
  3. Feature: Mailing preview screen now includes a new column “Sections,” displaying the number of letter sections in an envelope. Helps with bad address extraction and letter separation. Letters are sorted by the number of pages and sections.
  4. Feature: Optimised consolidated packs upon submission. Letter documents are merged into a single document, allowing images and fonts to be shared.
  5. Feature: Department redirection enables users to manage department lists at any parent node level within the organisation. Note: This feature is for managing departments only; users may inherit different lists when using the Mailroom.
  6. Feature: DB Clean with date range deletes all packs except attachments and letterheads when “all” is not set. Previously, it preserved draft, new, and creating packs.
  7. Feature: CSConfig Visibility flags: a single list with options per item (Visible; Hidden; Inherited) allows show/hiding features at all levels while still inheriting settings. The old dialogue is still available and synchronised with the new values.
  8. Feature: Upload monitoring comments in Outgoing updated to better track upload consolidation. New comments include “Queued,” “Upload starting…,” “Upload consolidating (n of M),” and “Upload packing…”.
  9. Fix: DBTool new messages on disconnect.
  10. Fix: DBSvc keeps connections alive at the end of backup/restore/cleanup operations while cleaning up old files.
  11. Fix: Removed image size reduction in the printer driver.
  12. Fix: Restored page cache/compression for cut images.
  13. Fix: Cfg_id set in extract preset.
  14. Fix: Printer driver version set to 6.7.0. Improved logging.
  15. Fix: Adjusted column width in letters list control for better display scaling.
  16. Fix: EPViewer Receipt menu item greyed out.
  17. Fix: EPViewer M5 Timestamps incorrectly deserialised.
  18. Fix: Default sort in “In Progress” and “Completed” changed to the “Submitted” column.
  19. Fix: Adjusted some UI elements to preview better in scaled displays.
  20. Fix: Fixed a crash when pack import is cancelled.
  21. Fix: Fixed an old bug where EPSvc auto consolidation may crash when the first letter in a document was deleted.
  22. Fix: Fixed EPSvc auto consolidation not recording pages referenced from another page.
  23. Featue: Regex Helpers.
  24. Feature: Delete all auto presets.
  25. Fix: Removed “Return to Draft” option from Outgoing mailings.


  1. Fix: Discovery issue finding EPSvc and presets when printing.


  1. Feature: Database restore optimisation restores databases significantly faster.
  2. Fix: Changing a specific page colour in a letter section is now applying to all letter sections in all letters.
  3. Fix: UI changes to page colour override popup menu items - the tick now shows the colour and "(override)" text added as suffix.
  4. Fix: AutoProcessor ignores pack validation failures.
  5. Fix: EPSvc switches discovery off when cfg is reloaded.


  1. Feature: Improved logging for consolidation and "Copy As Draft" operations.
  2. Feature: Enhancement in the method for assembling words and lines from fragments during extraction.
  3. Feature: Full configuration ID is now visible.
  4. Feature: List and Tree views available, with Tree view showing when more than 7 items are present.
  5. Feature: Tooltips for department aliases can now be added, appearing after the alias when separated by a '|' character.
  6. Feature: Search fields now include SMS as a searchable field.
  7. Feature: New option for strictly extracting all text in a Zone added.
  8. Fix: More consistent merging of text fragments with different font sizes.
  9. Fix: Issue resolved with the UI for testing validation regex in the Extraction Field.
  10. Fix: Signature comparison functionality improved.
  11. Fix: Issue resolved where page data was deleted during memory cleanup when handling a large attachment or letterhead.
  12. Change: "Combine Text" option in Extraction Zone is now disabled when there's only one zone, as "Ignore Blank Lines" takes precedence.
  13. Change: Database names can't contain slashes, enforcing a flat database folder structure. Existing sub-folder databases will be ignored but can be manually corrected if necessary.
  14. Change: "Email" label in pack main UI has been changed to "Your Email" with a tooltip added to prevent confusion with the "From Email" address.
  15. Update: Changes made to the User Registration dialog.
  16. Update: Edit Fields dialog is now larger, with a horizontal scrollbar for SMS text/email text fields.
  17. Update: DBService now logs any movements or deletions of attachments and letterheads.


  1. Fix: EPService crash enumerating databases on auto-cleanup.
  2. Fix: Silent Send missing submit timestamp.


  1. Feature: Default limits increased for the db service: 1024 max active dbs, 1024 max connections to single DB and 4096 max connections total.
  2. Fix: Field types support for old and new mailrooms.
  3. Fix: Letterheads not scaling when applied to letters.
  4. Fix: EPservice crash on auto-cleanup when DB service returns multiple errors for the same connection.
  5. Fix: Bug when multiple extraction zones are extracting text from the same single space fragment.


  1. Fix: Letter Deviation field type bug – introduced in 6.5.1.
  2. Fix: Letter Deviation exact setting.
  3. Feature: Printer driver code base update.


  1. Feature: Departments validation via regex. Enable in show/hide where freehand department entry is set.
  2. Feature: Enhanced refresh including live print/processing stats.
  3. Fix: Silent Send failing from 6.4.0. EP Service will resume pending auto processing packs.


  1. Feature: New option for letter deviation called "Exact" to check all letters are the same size.
  2. Feature: Advanced spacing option for text shadow detection.
  3. Feature: New option in document preset to clean up invalid extracted values.


  1. Feature: Improved Clean and Backup UI. Can now Clean without enforced backup. Summary at completion.
  2. Feature: DBTool -Info or (dbtool -i) Displays database information summary.
  3. Feature: DBTool improved feedback, logging and coloured text e.g. red for error, green for success or info.
  4. Feature: Log file size increased from 10MB to 33MB.
  5. Feature: Config tree find node feature expanded.
  6. Feature: Send Logs to Support. Zips and uploads client and service logs for Bing technical analysis.
  7. Fix: EPService leaving queued packs when max upload count is reached.
  8. Fix: DBService enhancements.
  9. Fix: Uploads stuck in queued after network outage.
  10. Fix: Letter start mark bug resolved.


  1. Feature: Show user column in All Mailings.
  2. Feature: EP Service auto proxy option uses a script for copying user proxy settings to local system account.
  3. Feature: Improvements to combine blocks of text algorithm.
  4. Feature: Use environment variable (UEV) to set the registration node.
  5. Feature: New advanced extraction preset spacing flag "Separate Segments" to ensure there is a space between segments.
  6. Feature: Database Name can now be set to that of the Parent Node e.g. The OU name in which user nodes resides.


  1. Feature: "Select Preset". New flag in show/hide UI flags "Select Preset", enables or disables the preset selector, drop down list functionality.


  1. Feature: Edit extracted field values. Users can now change extracted values or even add new field values before submitting to Bing. Edited fields are marked with an exclamation mark ! to indicate they have been changed.
  2. Feature: Fixed letter sizes UI in advanced options. Users can now change a document from being variable size (default) to Single Letter or with a fixed number of pages.
  3. Feature: flag to clean up all packs, not just submitted ones, when doing clean-up run. In DBTool the extra clean option is "-all_types". For automatic clean-up the flag is in the app section "Clean All Mailings" and is applicable only when "Mailing Retention Days" is set.
  4. Fix: adding attachment in the wizard puts it as a front section.
  5. Fix: search on letter field crash.
  6. Fix: status updater stuck rendering the service non-responsive.
  7. Optimisation: Schema update to index and optimise loading of large number of packs. Now loads in chunks. Schema migrated on first DB access. Optimisation includes search and clean-up tasks.
  8. Optimisation: EPService monitors its internal initialization, stop and restart times and it will force exit if it takes too long.
  9. Optimisation: increased the default max log file size to 20MB.


  1. Feature: auto DB cleanup: regularly erase old submitted mailings and delete unused data.
  2. Feature: delay submit option, "Split on Document Preset".
  3. Feature: improved printing workflow for users with multiple registrations.
  4. Feature: new welcome screen for new users.
  5. Feature: prefix printer name (for multiple printers) - new edit box in printer properties.
  6. Feature: "compare_ignore_case" for grouping of letters with same data but in different case.
  7. Feature: "compare_ignore_extra_spaces" for grouping of letters with same data but where extra spaces may have been extracted.
  8. Fix: remote printing to shared Mailroom printer was not working when the client is not installed locally.
  9. Fix: deleting a page jumps to the last page of the section.
  10. Fix: deleting a page in an attachment/letterhead/new pack errored.
  11. Fix: grouping letters from the same document puts the resulting letter sections in reverse order.
  12. Fix: consolidating packs with different extraction field definitions (and corresponding extracted fields) ends up with error.
  13. Fix: shadow text detection in version 6 incorrectly detecting shadows in some cases.


  1. Fix: DBTool disconnecting on large DB backup/restore.
  2. Fix: add doc preset does not include reference field.
  3. Fix: multi reg user cannot set the printer config id going through windows printer settings, preferences.
  4. Fix: memory leak in EPService on multiple uploads.
  5. Clone preset pair(s) to a different part of tree.
  6. Cosmetic changes in the preset cfg screen.
  7. Implement delay submit in EPService.


  1. Minor version in About box.
  2. Re-introduced the Mailroom 5 letter deviation algorithm for inconsistent letter size.
  3. Flag in the app section for selecting the letter deviation algorithm between loose (new Mailroom 6) and strict (Mailroom 5). Default is strict.


  1. Fix: popup menu for applying mono colour to a page/document/letter not working.
  2. Version number output in various log files.
  3. Extract preset dialog check for invalid regex (e.g. *.) entered for the extraction preset match.


  1. Fix: when auto processing single page letter and the address extraction fails, it crashes EPSvc.
  2. Fix: disable discovery in EPService not honoured.
  3. Fix: discovery crashing the client application in rare thread race conditions (StatusWatch on server).
  4. Letterheads can now be applied per selected attachment(s).
  5. In the wizard put the attachments page before the letterheads page.


  1. Fix: when preview/edit a pack preset with profile, the profile is not preselected.
  2. Fix: proxy configuration not used for some internet requests.
  3. Proxy configuration screen the option for auto-proxy temporarily removed.


  1. Fix: importing old presets with silent send ends with option NO_POPUP not checked.
  2. Changed default regex for letter mark/letter pages fields.
  3. Fix: M6 crash with old default letter mark regex.
  4. Fix: EPSvc crash on auto-processing where the attachment/letterhead is missing in the database.


  1. Auto-save job preset after extraction too (it was updating the auto preset only on save).
  2. Choose User Configuration dialog reformatted to work with configuration trees with many items.
  3. Choose User Configuration dialog items in each tree branch sorted.
  4. Department selection combo box items now sorted.
  5. EPSvc host name now visible in the title of the Registration screen.
  6. Catch 22 proxy settings resolved by allowing to cancel the registration screen and enter proxy details.


  1. Registration dialog always pre-fills account code when available.
  2. Fixed not initialized “max spaces between fragments” and “max line distance” when you add a new preset.
  3. Importing packs that have outgoing/queued status changes the status to submitted (to prevent being sent to server again).
  4. Disabled certificate revocation list lookup in libcurl.